9 Best Real Estate Chatbots & How to Use Them Guide

chatbot for real estate

They work exactly like the “press 1 for accounts, 2 for billing” phone trees, only allow leads to select certain questions to ask, and provide preprogrammed answers to those questions only. Forms are less interactive and are not much effective when it comes to holding the attention of the customer. Even if a lead fills out the form, they are just providing you information but are not getting any, which they are looking for. With chatbots in real estate, customers can engage in real-time basis, responding to their queries and at the same time, collecting information about their preferences. Chatbots are the ultimate multitaskers in the real estate game, from answering property search queries to scheduling viewings and generating leads via live chat agents. So don’t think of chatbots as just customer service robots – they’re your data-powered partners in real estate market success.

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This gives them a fair idea of what the property would look like before even scheduling a site visit. Not everyone is looking for the same type of apartment or property type. This is in stark contrast to traditional methods of collecting information via lengthy forms which in turn, keeps the user engaged till the end. With bots being deployed across a plethora of industries such as healthcare, e-commerce, retail or hospitality have made a significant impact in terms of ROI and customer engagement. Bots are well and truly poised to be helpful in the world of real estate as well. Be it a real estate agent or a customer, Real Estate chatbots prove to be of assistance to both when it comes to saving time, money and additional resources.

To Schedule Showings or Calls

Once installed, the AI chatbot will be shown as a virtual assistant and it’s ready to go to work. Chatbots are like real estate agents on steroids, automating customer service, lead generation, and property management tasks. This chatbot template asks users simple questions about their property to make a cash offer.


Being in real estate, it would be prudent to consider bot-o-mating your sales and customer service process. Once the prospect is deeper into the sales funnel, the bot can schedule a home tour and in a way, take care of introducing the client and the real estate agent. You and your sales team will be dealing with a much narrower, filtered & pre-qualified lead base which will save you time and effort. Chatbots work at the grassroot level, by interacting with each potential lead in a personalized manner save the collected information to a database.

Best Real Estate Chatbots & How to Use Them

With the help of chatbots in the real estate industry, businesses can easily collect client reviews. It’s also easier for clients to give reviews on a chat while interacting instead of filling out forms or speaking with an agent. The best chatbot for real estate can not only share images and videos of the properties but also provide a complete virtual tour to interested clients. This full-page real estate chatbot can be interactive and allow clients to zoom in and view every nook and cranny of the property. Clients can be fully aware of the pros and cons before scheduling a property visit.

chatbot for real estate

It also allows for a wide range of integrations, making it a great choice for real estate agencies. Make your business human with the world’s simplest live chat software. Olark offers a wide range of customizable features that let you control the chat experience for your visitors and your team. The questions asked by the customer can be with regards to a specific property or with regard to the process. The obvious use case for chatbots for real estate is the conventional customer service use case.

Chatbot for real estate example #10: Ask them to follow you on social media

Most clients are converted from leads online in today’s world of digitisation and firms’ online presence. In such a situation, it is impossible to afford to let all of that web traffic leave. Real estate messenger bots can help you tap into that traffic to capture leads and turn them into clients. In general, real estate chatbots imitate human conversations, sending messages to clients using artificial intelligence and following real estate chatbot scripts. Primarily, real estate chatbots have gained massive popularity because they automate repetitive tasks.

chatbot for real estate

There’s no way to homepage that answers all possible questions a client might have. Not only does this save you time in showing clients potential properties but it also helps you qualify clients accordingly. For example, if a client selects autumn 2022 as their time to buy, you now know to focus more and prioritise this client as their buyer potential is high.

Tidio is a marketing and customer service platform for real estate businesses of all sizes. Also, Tidio has tools for analytics, including chatbot performance and click-through rates. What’s more, Tidio can create customer databases and organize prospects by their interests, demographics, and more. Roof.ai is another one of the best chatbots for real estate professionals specifically.

chatbot for real estate

A low-code AI chatbot solution, Engati is one of the most widely-used chatbots in the real estate industry. In many ways, Engati acts as a virtual agent, connecting you with potential buyers and sellers, as well as other real estate agents. Many agents who work with rentals use Engati to qualify prospects and collect contact details. People like quick answers—but even the most responsive real estate agents don’t have time to respond to every question that they receive right away. The best real estate chatbots help resolve this issue, providing potential clients with immediate responses and making them feel heard.

These AI helpers will transform how you wow clients and uncover key insights. The next phase involves deploying the chosen chatbot or real estate messenger bot on various channels such as websites or social media platforms like Facebook or WhatsApp. You need not worry about coding skills; many solutions offer drag-and-drop interfaces and a real estate chatbot template, making deployment quite straightforward. Previously, individuals were given tangible copies of forms to fill out to record the sort of goods they were interested in. On the other hand, Forms are less participatory and ineffective at keeping the customer’s attention. Even if a lead fills out the form, they only supply you with information and do not receive any in return.

chatbot for real estate

Think of these questions as what a ‘consumer’ would have for a real estate professional. Users can also ask the bot to show a specific room or feature in the house, or provide more information about the spaces and measurements. A survey showed that the first step for a home buyer is to search for properties online, and on average, it takes 10 weeks to settle on a property. 9 out of 10 respondents younger than 62 years old said that the most important feature of online search was the property photos. Chatbots can be programmed to get simple information like what they’re looking for, when they need to move, or other information that will be useful to nurture them properly.

By using a WhatsApp Chatbot for Real Estate, this process can be automated. This allows HARO to prioritize leads and engage with the easy-to-sell leads first. These details are then fed into HARO’s internal database and CRM and an agent can be assigned to Mahika. From homeowners to executives to agents; all of us use WhatsApp every day, to talk to friends and family alike. It’s expected to grow to US$ 1 trillion by 2030 and contribute to 13% of the GDP by 2050. When a buyer or renter is looking for a home, they naturally have a lot of questions – like location availability, purchase application procedure, pricing, pet regulations, and so on.

Chatbots have been gaining popularity in recent years as a way to automate repetitive tasks. For instance, instead of typing out the same message for the hundredth time, you can set up a chatbot to send automatic replies for you. To be successful, real estate agents need to juggle many tasks at once and stay organized. The Messenger Platform’s customer chat plugin allows you to integrate your Messenger experience directly into your website. This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger. For instructions on adding any of these live chat apps to your RealtyNinja website, go here.

  • Most clients are converted from leads online in today’s world of digitisation and firms’ online presence.
  • The obvious use case for chatbots for real estate is the conventional customer service use case.
  • In case, she doesn’t reply with a yes or even fails to pick up the call, it becomes easy for the realtor to reschedule the visit and focus on another property visit.
  • It provides all the tools businesses need to create and set up chatbots.

Regular testing and optimization tweaks will enhance the bot’s capabilities over time. As new property listings are added or real estate market data changes, the information fed to the bot must be updated. Lead generating bots in real estate function at the grass-roots level, communicating with each possible lead in a tailored way and saving the data to a database. Before making that first call, as a realtor, you may access the database and have all of the information about what the consumer wants.

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In fact, they can be used for multifamily, gated communities, and commercial properties. Once a customer has shown interest, the process of lead qualification commences. The chatbot for WhatsApp now asks questions that will allow the company to segment the customer. This was everything you needed to know about chatbots in real estate to not be left behind. Sometimes users are interested in a specific property but cannot view it personally for the time being. In such cases, prospects can opt for a 30° virtual tour that allows them to view the interior and exterior of the property.

chatbot for real estate

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